The guarantee of our most products is 1 year warranty. Before shipping out, all goods have been double verified by X431Shop.de. After finish quality check, our QC stuff will carefully do quality check and paste our own QC label in the form of month/date/year on every product.
If you have any using problem of the products, please contact us online, and we can dig out your using problem via our technical support in most of cases.
We have stocked Launch X-431 items in several warehouses, if your order has many SKUs, may be sent via several parcels,and maybe from different warehouses. If not found some items in package or not receive tracking number, please contact Susie to confirm. If parcels get lost in delivery, or you still do not get your item for a long time, please contact our customer service timely. We will deal with this ASAP.